Customer care

We would like to take this opportunity to thank you for choosing our company for your recent purchase.

We understand that receiving your order promptly and in excellent condition is of the utmost importance, and we want to assure you that we are committed to providing you with the best customer experience possible.

If you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer care team. You can contact us on the website with our instant chat, We are available to assist you with any queries you may have and will do everything we can to ensure that your order is delivered to you as soon as possible.

Thank you once again for your trust in our company. We appreciate your business and look forward to serving you again in the future.

Orders : 

In-stock items are processed and shipped within 24 hours of your order placement. Items that are not in stock will take about 2-3 business days to be made, processed, and shipped.

Personalized items may take 5-6 business days depending on your personalized item. 

 

Shipping :

We proudly ship our products worldwide. If you do not see your country listed, kindly get in touch to place your order and we will gladly take your order.

All sales are final. 

Please be aware that we do not offer refunds  Additionally, all return shipping costs are the responsibility of the customer, including any customs fees or taxes incurred for international shipments. Delivery and shipping charges will be handled by the client if there are any requests of changes to be made to the jewelry piece.